Terms and Conditions

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to Nexomatrix. These Terms and Conditions ("Terms") govern your access to and use of our website https://nexomatrix.pro/ and our communication training services, including interview coaching, public speaking training, and oratory skills development programs.

IMPORTANT: Please read these Terms carefully before using our services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. Acceptance of Terms

By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Nexomatrix.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

Nexomatrix provides professional communication training services in Sapporo, Japan, including but not limited to:

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that:

4. Registration and Account

4.1 Account Creation

To access certain services, you may need to create an account. When creating an account, you agree to:

4.2 Account Termination

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or engaged in fraudulent, abusive, or illegal activity.

5. Services and Scheduling

5.1 Service Booking

When booking our services, you agree to:

5.2 Scheduling and Rescheduling

Session times are confirmed upon booking. Rescheduling requests must be made at least 24 hours in advance. We will make reasonable efforts to accommodate rescheduling, subject to coach availability. Sessions cancelled with less than 24 hours notice may be subject to cancellation fees as outlined in our Refund Policy.

5.3 Virtual Sessions

For virtual coaching sessions, you are responsible for:

Technical difficulties on your end do not constitute grounds for refunds unless services cannot be delivered through alternative means.

6. Payment Terms

6.1 Fees and Pricing

All fees for services are specified on our website or in service agreements. Prices are subject to change, but changes will not affect services already purchased. Fees are charged in Japanese Yen unless otherwise specified.

6.2 Payment Methods

We accept payment through approved third-party payment processors. By providing payment information, you authorize us to charge applicable fees to your payment method.

6.3 Taxes

All fees are exclusive of applicable taxes. You are responsible for paying all taxes associated with your purchase.

6.4 No Refunds

Except as outlined in our Refund Policy, all fees are non-refundable. Please review our Refund Policy for detailed information about circumstances under which refunds may be provided.

7. Intellectual Property Rights

7.1 Our Content

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Nexomatrix or its licensors and is protected by copyright, trademark, and other intellectual property laws. This includes:

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and training materials solely for personal, non-commercial purposes. You may not:

7.3 User Content

If you submit content to our website (comments, testimonials, feedback), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for business purposes.

8. User Conduct

When using our services, you agree not to:

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimer

IMPORTANT DISCLAIMER: Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee specific outcomes, job offers, or performance improvements from our training services. Results vary based on individual effort, circumstances, and external factors beyond our control.

10.2 No Professional Guarantees

While we strive to provide high-quality training, we make no warranties regarding:

10.3 Limitation of Liability

To the fullest extent permitted by law, Nexomatrix and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

10.4 Third-Party Services

We are not responsible for the content, accuracy, or practices of third-party websites linked from our site or third-party services we may integrate with.

11. Indemnification

You agree to indemnify, defend, and hold harmless Nexomatrix and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

12. Termination

12.1 Termination by You

You may discontinue using our services at any time, subject to the terms of any service agreements and our Refund Policy.

12.2 Termination by Us

We reserve the right to suspend or terminate your access to our services immediately, without notice, for:

12.3 Effect of Termination

Upon termination, your right to access and use our services ceases immediately. Provisions that by their nature should survive termination shall remain in effect, including intellectual property rights, disclaimers, and limitations of liability.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Sapporo, Japan.

13.3 Informal Resolution

Before initiating formal legal proceedings, we encourage you to contact us to seek informal resolution of disputes. We commit to working with you in good faith to resolve concerns.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website with an updated "Last Updated" date. Material changes will be communicated through:

Your continued use of our services after changes become effective constitutes acceptance of the modified Terms. If you do not agree with changes, you must discontinue using our services.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Nexomatrix regarding our services and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or government actions.

16. Contact Information

If you have questions or concerns about these Terms, please contact us:

Nexomatrix
56 Nia Key Greenholtstad
WA 4760, Sapporo, Japan

Phone: +97527484595
Email: [email protected]

Registration Number: 64772867

Business Hours:
Monday - Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

17. Acknowledgment

BY USING OUR WEBSITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

These Terms were last updated on January 1, 2025.